Terms of service

Terms of Service

Welcome to Lili's! By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. General Information

Lili's
Type: Sole proprietorship / Obrt (not VAT registered)
Address: Skalinksa 2a
Email: designbylilis@gmail.com

Our website and store operate under Croatian law.

2. Products

We strive to display products accurately. Product images are for illustrative purposes only; actual products may vary slightly in color, size, or appearance.

We reserve the right to modify or discontinue any product at any time without prior notice.

3. Pricing and Payment

All prices are listed in EUR (€).
Lili's is a small business (sole proprietorship) registered in Croatia and is not a VAT payer. Prices do not include VAT, as per Croatian VAT regulations.
Payment methods accepted: [Credit Card,
We reserve the right to update prices at any time.

4. Shipping

Shipping information, rates, and policies are detailed in our Shipping Policy.

All orders are shipped with tracking. Delivery times are estimates and may vary depending on destination, carrier, and customs processing.

5. Returns and Refunds

Our Return & Refund Policy explains eligibility, procedures, and responsibilities for returns.

Customers in the EU have the right to cancel their order within 14 days from receipt, per EU consumer protection law.

6. Customer Responsibilities

Ensure your shipping information is accurate.
Pay any customs duties, taxes, or fees required in your country (for international orders).

We are not responsible for lost packages due to incorrect information or customs delays.

7. Limitation of Liability

Lili's is not liable for delays or damages caused by shipping carriers or customs authorities.
We are not responsible for any indirect, incidental, or consequential damages related to the use of our website or products.

8. Intellectual Property

All content on this website, including images, text, logos, and designs, is owned by Lili's and protected by copyright. You may not copy, reproduce, or distribute our content without written permission.

9. Governing Law

These Terms of Service are governed by Croatian law. Any disputes arising from the use of our website or products shall be subject to the courts of Croatia.